LEGAL PROTOCOL 04

Refund and cancellation policy

The current prototype does not take payments. These rules will govern checkout after the public payment system is enabled.

Last updated: 13 August 2026

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The current private site cannot charge cards or activate paid plans. Selecting a rank only records interest and creates no payment obligation.

Future subscriptions

Once payments open, members will be able to cancel future renewals from their account or through support. Access will normally continue until the end of the already-paid billing period.

Digital content and withdrawal

At checkout, customers will be told whether immediate access to digital content affects a statutory withdrawal right and will be asked for any legally required express consent. Nothing in this policy limits mandatory consumer rights.

Errors and service failures

Duplicate charges, unauthorized transactions and material failures to provide purchased access will be investigated. Where appropriate, a correction, access extension or refund will be issued to the original payment method.

Requesting help

Use the Contact page with the account email, transaction reference and a short description. Do not send full payment-card numbers.